AIGENTZY

1. Introduction

We at Make It Real GmbH, operator of Aigentzy.io, are committed to protecting your personal data and privacy. This Privacy Policy explains how we collect, use, and protect your information in accordance with the Swiss Federal Act on Data Protection (revDSG) and the EU General Data Protection Regulation (GDPR).

By using our website or services, you consent to this Privacy Policy.

2. Data Controller

Make It Real GmbH

Bühlstrasse 5

5272 Gansingen

Aargau, Switzerland

📧 Email: contact@aigentzy.io

3. What Data We Collect

We may collect the following personal data when you visit our website or use our platform:

a) Directly Provided Data:

Name and contact details (when submitting a form or contacting us)
Login credentials (if applicable)
Billing information (for Pro/Team subscriptions)

b) Automatically Collected Data:

IP address, browser type, operating system, device
Pages visited, session duration, referring URLs
Cookie identifiers and consent preferences

4. Purposes of Processing

We use your data for the following purposes:

To provide and operate our SaaS platform (AIgentzyOS)
To manage your subscription and billing
To improve user experience and platform functionality
To send you service emails and updates (transactional, not marketing)
To analyze website performance via analytics tools
To ensure legal compliance

5. Legal Basis for Processing

Processing is based on the following legal grounds (GDPR Art. 6):

Your consent (Art. 6(1)(a)) for cookies and marketing
Contractual necessity (Art. 6(1)(b)) for subscription use
Legal obligations (Art. 6(1)(c)) for compliance
Legitimate interest (Art. 6(1)(f)) for improving services

6. Cookies & Tracking

We use cookies and similar technologies to improve the experience.

Essential Cookies

Necessary for website functionality (e.g., session management, security).

Analytics Cookies

Used with tools like Google Analytics to understand visitor behavior.

Marketing Cookies (Optional)

Used for retargeting and advertising purposes (if consent is given).

🔘 A cookie consent banner appears on your first visit. You can manage or withdraw consent anytime via the [cookie settings link].

7. Third-Party Tools Used

Your data may be processed by the following trusted services:

Google Analytics (USA): anonymized website analytics
CRM or Support Tools (e.g., Intercom – optional, not yet active)
Each third party complies with data protection laws and has signed Data Processing Agreements (DPAs) with us.

8. Data Transfers

Some data may be transferred to countries outside Switzerland or the EU (e.g., USA), but only to service providers with adequate protection levels, including Standard Contractual Clauses (SCCs) or comparable safeguards.

9. Data Retention

We retain personal data:

As long as needed to fulfill the purpose it was collected for
In accordance with legal retention periods (e.g., tax, contracts)
Until you request deletion (unless legally restricted)

10. Your Rights

You have the right to:

Access your personal data
Correct inaccurate or incomplete data
Delete your data (“right to be forgotten”)
Withdraw consent (with future effect)
Data portability (if applicable)
Object to processing under legitimate interest
File a complaint with a supervisory authority (e.g., FDPIC in Switzerland, or any EU DPA)

11. Data Security

We implement technical and organizational measures to protect your data:

HTTPS encryption
Secure data centers and firewalls
Access controls and staff confidentiality

12. Updates

We may update this Privacy Policy to reflect legal or technical changes. You’ll find the latest version at:

🔗 https://aigentzy.io/privacy

Contact

If you have questions about this Privacy Policy or your data, reach out:

📧 contact@aigentzy.io

📍 Make It Real GmbH, Bühlstrasse 5, 5272 Gansingen, Switzerland